Privacy Policy

Privacy Policy
Last updated: August 2026
Next review: August 2027
 
At Tomorrow’s Talent Theatre Arts Limited (“Tomorrow’s Talent”, “we”, “us” or “our”), we take your privacy seriously.
 
This Privacy Policy explains how we collect, use, store and protect personal information when you use our website, contact us, enrol a child with us, attend our classes or workshops, hire our facilities, purchase our services or otherwise interact with Tomorrow’s Talent.
 
We aim to be clear and transparent about the information we collect and why we need it.
 
Because Tomorrow’s Talent works with children and young people, we take particular care when handling children’s personal information and information relating to their health, wellbeing and safeguarding.
 
1. Who we are
 
Tomorrow’s Talent Theatre Arts Limited is responsible for deciding how and why personal information is used.
 
Tomorrow’s Talent Theatre Arts Limited
Unit 1, Well Lane Industrial Estate
Well Lane
Danbury
CM3 4AB
 
If you have any questions about this Privacy Policy or how we use personal information, please contact us:
 
 
2. What personal information do we collect?
 
Depending on how you interact with us, we may collect information about you and/or your child, including:
 
Contact and parent/carer information
 
name;
email address;
telephone/mobile number;
postal address;
relationship to the child;
communication preferences;
information you provide when making an enquiry or booking.
child/student information
 
Where appropriate, we may collect:
 
name;
date of birth;
age;
school;
information about previous performing experience;
class, workshop or course information;
attendance information;
information required to safely provide our services.
health, medical and additional-needs information
 
Where necessary to safely support a child or young person participating in our activities, we may collect information such as:
 
medical conditions;
allergies;
medication requirements;
disabilities or additional needs;
relevant wellbeing information;
emergency medical information.
Some of this information may constitute special category data under data protection law and will only be collected and used where there is an appropriate legal basis and where it is necessary and appropriate to do so.
 
Payment and transaction information
 
When you purchase services from us, we may process information needed to administer payments, bookings, refunds, invoices and financial records.
 
Where payments are made through a third-party payment provider, payment card information may be processed directly by that provider rather than being stored by Tomorrow’s Talent.
 
Enquiries and communications
 
We may keep records of communications you have with us, including enquiries made by email, telephone, through our website or through social media.
 
Photography and video
 
We may take photographs or videos of classes, workshops, rehearsals, performances and events.
 
Where images or recordings identify children or young people, we will handle them appropriately and, where required, obtain the relevant permissions before using them for publicity, marketing, social media or other purposes.
 
3. How we collect your information
 
We may receive personal information when you:
 
register your child for a class or free trial;
enrol your child for a workshop or holiday/summer school;
book private coaching;
request a self-tape or other service;
purchase something from us;
hire our studio;
make an enquiry;
contact us by telephone, email or social media;
volunteer or work with us;
provide information needed to support a child’s participation;
sign up to receive communications from us;
interact with our website.
We may also receive information from a parent, carer, authorised representative or another organisation where this is appropriate and lawful.
 
4. How we use personal information
 
We use personal information only where we have a lawful reason to do so.
 
Depending on the circumstances, we may use information to:
 
process bookings and registrations;
provide classes, workshops, coaching and other services;
manage attendance;
communicate with parents, carers, students and customers;
administer payments, invoices and refunds;
provide appropriate support for children and young people;
manage medical, accessibility and additional needs;
keep appropriate safeguarding records;
respond to enquiries;
manage our relationship with customers and students;
organise performances, productions, rehearsals and events;
administer studio hire;
provide information about changes to our services;
send newsletters and marketing communications where appropriate;
manage our accounts and business records;
deal with complaints and legal matters;
comply with legal and regulatory obligations;
protect the safety and welfare of children, young people, staff and others;
prevent or investigate fraud, crime or misuse of our services;
improve our services and website.
We will not use personal information for purposes that are incompatible with the reason it was collected without an appropriate legal basis and, where required, providing further information to you.
 
5. Our lawful bases for using personal information
 
Data protection law requires us to have a lawful basis for processing personal information.
 
Depending on the circumstances, we may rely on:
 
Contract
 
We may need to use your information to provide a service you have booked or to take steps at your request before entering into an agreement.
 
For example, this may include administering a class booking or private coaching session.
 
Legal obligation
 
We may need to use or retain information because the law requires us to do so.
 
This may include financial, accounting, safeguarding or other legal obligations.
 
Legitimate interests
 
We may use information where it is necessary for our legitimate business interests, provided those interests are not overridden by the individual’s rights and interests.
 
This may include managing our organisation, maintaining appropriate records, responding to enquiries and protecting the security of our services.
 
Consent
 
Where consent is the appropriate legal basis, we will ask for it clearly and voluntarily.
 
You can withdraw consent at any time. Withdrawing consent does not affect processing that took place before consent was withdrawn.
 
For example, we may seek consent for certain marketing communications or the use of photographs and videos for particular purposes.
 
Vital interests and safeguarding
 
In exceptional circumstances, information may be processed or shared where this is necessary to protect someone’s vital interests or to safeguard a child or another person from serious harm.
 
6. Children’s information
 
Tomorrow’s Talent works with children and young people and understands that their personal information deserves particular care.
 
We may collect information about children through their parents or carers when they enrol for our services.
 
Where appropriate, we will explain to children and young people, in a clear and age-appropriate way, how their information is used.
 
We will only collect information that is reasonably necessary for the purposes for which it is being used and will take appropriate steps to protect children’s information.
 
Where we process information relating to a child’s health, disability, safeguarding or other sensitive circumstances, we will apply additional protections required by data protection law.
 
7. Safeguarding
 
Safeguarding children and young people is one of our highest priorities.
 
We may need to collect, use or share personal information where this is necessary to protect a child or young person from harm.
 
This may include sharing information with appropriate organisations such as:
 
children’s social care;
the police;
health professionals;
local safeguarding authorities;
the Local Authority Designated Officer (LADO);
other relevant safeguarding professionals.
Where safeguarding requires information to be shared, we may not always be able to seek consent first.
 
We will only share information that is appropriate and necessary for the relevant safeguarding purpose.
 
For further information, please see our Safeguarding & Child Protection Policy.
 
8. Marketing and communications
 
We may contact you with information about Tomorrow’s Talent, including:
 
classes and workshops;
performances and productions;
holiday and summer programmes;
new services;
events;
news and updates.
Where the law requires consent for marketing, we will ask for it.
 
You can unsubscribe from marketing communications at any time.
 
If you receive an email newsletter from us, you can normally unsubscribe using the unsubscribe link provided in the email.
 
Please note that unsubscribing from marketing communications does not necessarily stop important service-related communications, such as information about a booking, class, payment, event or safeguarding matter.
 
9. Photography and filming
 
As a performing arts organisation, photography and filming may form part of classes, rehearsals, performances, workshops and events.
 
Where we use photographs or video for promotional purposes, we will take appropriate steps to ensure that we have the necessary permission or other lawful basis.
 
We will not use children’s images in ways that are inappropriate or inconsistent with the permissions and information provided to parents/carers.
 
If you have concerns about a photograph or video involving you or your child, please contact us.
 
10. Who we share information with
 
We do not sell personal information.
 
We may share appropriate personal information with trusted third parties and professional organisations where this is necessary to provide our services, operate our business or comply with our legal obligations.
 
Depending on the circumstances, this may include:
 
payment providers;
website and IT service providers;
booking or administration systems;
email and communication platforms;
professional advisers;
accountants and financial service providers;
insurers;
venues and organisations involved in delivering activities;
safeguarding professionals;
Essex County Council or other public authorities;
police, emergency services or health professionals where appropriate;
other organisations where we are legally required or permitted to share information.
Where we use third-party organisations to process personal information on our behalf, we expect appropriate contractual and security arrangements to be in place.
 
11. Safeguarding and emergency information sharing
 
We will share information where we believe this is necessary to protect a child or another person from serious harm, or where we are legally required to do so.
 
For example, information may be shared with emergency services or safeguarding professionals if there is a serious concern about a child’s safety or welfare.
 
Data protection law does not prevent appropriate information sharing for safeguarding purposes.
 
12. Website and cookies
 
When you visit our website, certain information may be collected automatically through cookies and similar technologies.
 
Some cookies are necessary for the website to operate properly. Other cookies may be used for purposes such as analytics, preferences, advertising or understanding how visitors use our website.
 
Where consent is required for non-essential cookies, we will provide an appropriate mechanism for you to make your choices.
 
Please see our Cookie Policy for more information about the cookies and similar technologies used on our website.
 
13. Links to other websites
 
Our website may contain links to other websites, including social media platforms, partner organisations, venues, suppliers and other third parties.
 
If you follow a link to another website, that website will have its own privacy policy and terms.
 
Tomorrow’s Talent is not responsible for the privacy practices or content of third-party websites.
 
We recommend checking the privacy information of any website before submitting personal information.
 
14. How we protect your information
 
We take reasonable and appropriate technical and organisational measures to protect personal information against:
 
unauthorised access;
accidental loss;
destruction;
alteration;
misuse;
inappropriate disclosure.
Access to personal information is limited to people who need it for legitimate purposes.
 
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
 
If we become aware of a personal data breach that requires notification under data protection law, we will follow the applicable legal requirements.
 
15. How long we keep personal information
 
We do not keep personal information indefinitely.
 
We retain information only for as long as it is reasonably necessary for the purpose for which it was collected, or for as long as we are required to keep it by law.
 
Different types of information may be kept for different periods.
 
For example, certain financial and accounting records may need to be retained for a specified period to comply with legal and tax requirements.
 
Safeguarding records may need to be retained for longer where this is necessary and appropriate.
 
When information is no longer required, we will securely delete, destroy or anonymise it where appropriate.
 
We do not retain personal information simply “just in case”.
 
16. Your data protection rights
 
Depending on the circumstances, you may have rights under data protection law including the right to:
 
ask what personal information we hold about you;
request a copy of your personal information;
ask us to correct inaccurate or incomplete information;
ask us to delete information in certain circumstances;
ask us to restrict how we use information in certain circumstances;
object to certain types of processing;
request that certain information is transferred to another organisation;
withdraw consent where consent is our lawful basis for processing.
These rights are not absolute and some exceptions apply.
 
For example, we may need to retain or continue processing information where we have a legal obligation to do so or where information needs to be retained for safeguarding, legal or other legitimate purposes.
 
17. Children’s data protection rights
 
Children have their own data protection rights.
 
Depending on their age and circumstances, a child may be able to exercise their rights themselves.
 
Where a parent or carer makes a request on behalf of a child, we may need to consider the child’s age, understanding and circumstances before responding.
 
We will always approach children’s information with appropriate care and will seek to communicate privacy information in a clear and age-appropriate way where appropriate.
 
18. How to exercise your rights
 
If you would like to exercise your data protection rights, or would like to ask us a question about the personal information we hold, please contact:
 
Tomorrow’s Talent Theatre Arts Limited
Unit 1, Well Lane Industrial Estate
Well Lane
Danbury
CM3 4AB
 
 
Please provide enough information for us to understand your request and identify the relevant information.
 
We may need to verify your identity before providing personal information or making changes to our records.
 
19. Complaints
 
We hope that you will contact us first if you have any concerns about the way we use your personal information so that we can try to resolve the matter.
 
If you are not satisfied with our response, you have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.
 
You can find information about making a complaint on the ICO’s website.
 
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
 
You can find the latest contact information and guidance on the ICO website.
 
20. Changes to this Privacy Policy
 
We may update this Privacy Policy from time to time to reflect changes in:
 
our services;
the way we use personal information;
technology;
legislation;
regulatory guidance;
our internal procedures.
The latest version will always be published on our website.
 
We recommend checking this page periodically.
 
21. Policy information
 
Privacy Policy
Organisation: Tomorrow’s Talent Theatre Arts Limited
Policy owner: Tomorrow’s Talent Theatre Arts Limited
Last updated: August 2026
Next review: August 2027
 
This Privacy Policy should be read alongside our Cookie Policy, Terms & Conditions, Terms of Service and Safeguarding & Child Protection Policy, where applicable.
 
Our approach to privacy
 
We believe that people should understand what happens to their personal information.
 
We will aim to collect only the information we reasonably need, use it responsibly, keep it secure and be transparent about how we use it.
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